Bulk & Commercial Wine Trading Coordinator

Date: 08-Jun-2021

Location: Reynella, Australia

Company: Accolade Wines

Enrich Your Everyday

At Accolade Wines, our purpose is to enrich everyday moments through our amazing wine brands. It goes without saying  that everything we do as an organisation and as individuals is in service of fulfilling this purpose.
As one of the world’s leading wine companies, our award-winning portfolio includes loved brands such as Hardys, Grant  Burge, St Hallett, House of Arras, Petaluma, Banrock Station, Mud House, Jam Shed, Tatachilla, Brookland Valley and  many more.
The driving force behind our business is our people, their expertise, their passion and their professionalism. With over 1,400 dedicated employees in Australia, the UK, Europe, Asia, South Africa, New Zealand and North and South America, it is our teamwork that sets us apart.

Bulk & Commercial Wine Trading Coordinator

Competitive salary dependent on experience plus excellent benefits and staff wine allowance.

About The Role

We currently have a vacancy for a Bulk and Commercial Wine Trading Coordinator in our Bulk Wine team.  This role is responsible for providing excellent customer service to both internal and external stakeholders along with the application of a high level of attention to detail through the effective management of orders including account monitoring, wine availability and freight arrangement.

Your Key Accountabilities

•    Managing orders and service delivery levels to customers
•    Liaising with Customers, Wineries and Warehouses & Transport companies to get orders moving and meet delivery deadlines.
•    Processing relevant credit notes.  Discussing problems re stock with customers and liaising with Commercial Sales Account Manager to determine outcome.  Processing credit if required and organising stock replacement if necessary
•    Price change processing of orders as issued by Sales Manager on adhoc basis.
•    Liaising with wineries and or warehouses regarding urgent orders, request for delivery times & problems with orders to meet best lead-time
•    Communicating to the Customers of any delay in stock & follow up if required
•    Actively participating in Commercial Trade meetings; advising of stock shortfalls, or over supply etc to meet budget KPI’s
•    Determining location and organising the return of drums, processing refunds and managing drum reports
•    Managing cleanskin stock on hand and liaise with production planners when necessary
•    Managing bulk wine orders/drawdown volume according to agreed contract terms
•    Accurately invoicing bulk wine orders, including batch specific details
•    Coordinating LIP and Analysis documentation. Preparation of documents required by customers when out of specification of Lab and QA.

About You

Along with a high level of attention to detail is the requirement to have an understating of the Sales Order Processing function. Good relationship building abilities are also important as the role requires a high level of interaction with both internal and external customers.  There is also a requirement to work with different systems, so a good knowledge of computers and previous exposure to different databases would be beneficial.

About The Offer

If you feel you have the skills and experience to fill this position, please click the ‘apply now’ button to submit your application.  Applications will close on 27 June 2021.