Cellar Door Host

About us

At Accolade Wines, our purpose is to enrich everyday moments. As one of the world’s leading wine companies, our award-winning portfolio includes beloved brands such as Hardys, Grant Burge, St Hallett, Mud House, Jam Shed and many more. 

About the role

We have an exciting casual opportunity for a Cellar Door Host at our Grant Burge Cellar Door. If you have a genuine passion for wine and customer service, then this role is for you. 
You will be the face of our winery, delivering exceptional wine experiences to our visitors and show casing some of the finest wines in our diverse portfolio. 
We are seeking a flexible team member to join our Grant Burge team to work 3-4 shifts per week, with the opportunity for additional shifts.

Your Knowledge and Skills

•    Deliver an exceptional customer experience to cellar door customers, acting as tour guide, experience host and tasting guide
•    Operate the cash register, including daily opening, closing and balancing duties
•    Promote wine club membership to visitors and sign new members
•    Undertake daily housekeeping duties to maintain the cellar door appearance
•    Restock the cellar door and stock room
•    Pick, pack and dispatch wine orders for customers

What you’ll bring:

•    A genuine understanding and passion for wine, and the ability to communicate our unique brand history to customers.  
•    Exceptional customer service skills, providing our customers with the best experience possible. 
•    Responsible Service of Alcohol training (RSA)
•    Ability to work in a fast-paced environment, with experience in a cellar door or the wine industry (highly desirable) 
•    Intermediate computer skills including Microsoft suit and EDM software (desirable) 

What you can expect:

Accolade Wines will provide the ideal climate and a hand-picked rewards package for you to make a difference in our successful and growing business. 
 
You will also have access to: 
•    Competitive, above award, base-rate 
•    Access to our reward and recognition program
•    Access to our extensive online learning and development program 
•    Historic Cellar Door located in the Barossa Region  
•    Annual flu vaccination
•    A wine allowance to try our Accolade Wines portfolio 
 
Want to find out more? Watch us in action here:

https://www.youtube.com/watch?v=gRtn17Hgz8M

If you are looking for a role where you can combine your love for wine, hospitality and customer service while working with a dynamic team we’d love to hear from you.

 APPLY TODAY!

At Accolade Wines we are dedicated to building a diverse, dynamic and inclusive culture.