Cellar Door Host & Trade Salesperson - Katnook

Date: 03-Jan-2022

Location: Coonawarra, SA, Australia

Company: Accolade Wines

About us

At Accolade Wines, our purpose is to enrich everyday moments. As one of the world’s leading wine companies, our award-winning portfolio includes beloved brands such as Hardys, Grant Burge, St Hallett, House of Arras, Mud House, Jam Shed and many more. We are one of the largest wine producers in the world – we’ve been around since 1836, and our portfolio has won nearly 9,000 international wine show awards in the last decade. 

About the role

The driving force behind our business is our people – we have over 1,500 staff across Australia, the UK, Europe, Asia, South Africa, New Zealand and the Americas, and every one of us is passionate about making the ordinary extraordinary through our amazing wines. 

As a Cellar Door Host & Trade Salesperson, you will passionately deliver an exceptional wine experience to visitors at the Katnook Estate cellar door, while maintaining stock levels and ensuring that customer orders are dispatched in a timely manner. Additionally you will maintain and grow our regional on-premise trade customer base with a high level of customer service, communication and on-time delivery.

This is a permanent part-time role, working 26+ hours per week. While you will work mostly weekdays (including public holidays), ideally you'll be available to work the occasional weekend shift.

Key responsibilities

As a Cellar Door Host & Trade Salesperson, you will:

  • passionately deliver an exceptional wine experience to patrons of the Katnook Estate cellar door
  • conduct wine tastings and sales
  • promote wine club membership to visitors and sign new members
  • maintain stock levels
  • pack and dispatch wine orders
  • conduct regular visits to trade customer in the region
  • grow our trade customer base by strategically targeting new business.

What you'll bring

It's essential that you have Responsible Service of Alcohol accreditation, a valid driver's licence and a HRW licence for forklift (LF).

It's also essential that you have experience in a customer facing role, together with experience in warehousing/stock control including use of a forklift in a confined space. It's highly desirable that you have experience in a cellar door or hospitality setting and/or business-to-business sales experience.

You can demonstrate:

  • a genuine interest in wine and enthusiasm for learning about Katnook Estate's products
  • advanced people engagement skills with the ability to "tell a story"
  • intermediate computer skills, including knowledge of point of sale equipment and processes
  • neat presentation and pride in your appearance.

What you can expect

We offer excellent pay and conditions, with market-leading hourly wages plus attractive weekend and public holiday penalties. You'll also earn a wine allowance, which you can use to purchase our amazing wines at discounted prices, plus access to a range of benefits including a fitness subsidy, retail discounts and a day off for your work anniversary.