Senior Infrastructure Engineer

Date: 7 Sep 2023

Location: Adelaide, Australia

Company: Accolade Wines

About Us


At Accolade Wines, our purpose is to enrich everyday moments. As one of the world’s leading wine companies, our award-winning portfolio includes beloved brands such as Hardys, Grant Burge, St Hallett, House of Arras, Mud House, Jam Shed and many more. We are one of the largest wine producers in the world – we’ve been around since 1836, and our portfolio has won nearly 9,000 international wine show awards in the last decade.

About the role


The driving force behind our business is our people – we have over 1,000 staff across Australia, the UK, Europe, Asia, South Africa, New Zealand and the Americas, and every one of us is passionate about making the ordinary extraordinary through our amazing wines.


We are now recruiting for a Senior Infrastructure Engineer to provide high level technical support to Accolade Wines internal users and other global support teams. Reporting to the Global Infrastructure Manager, you act as a point of escalation and mentor other Infrastructure team members to share knowledge and build skills.


You will be based in our Adelaide office, with flexibility to work from home.


This role is full-time and permanent.

Key responsibilities include:


  • Work closely with the Global Infrastructure Manager and global infrastructure team to ensure that the IT infrastructure supports the business strategy and global requirements.
  • Collaborate with the offshore team and ensure a deep knowledge of global infrastructure
  • Document the design, operation and troubleshooting of company’s technology platforms
  • Ensure our computer-based resources are protected and secure from malicious activity.
  • Ensure data backup and disaster recovery systems are up-to-date and capable of recovery data within defined RPO.
  • Continually enhance our IT Service Management (ITSM) maturity and incident management capabilities
  • Assist with new IT projects by investigating options and makes recommendation as to what systems, hardware, and software changes are appropriate.
  • Train and enhance user knowledge regarding computer software and hardware

What you'll bring:


  • 8+ years in an Infrastructure Engineer role
  • Excellent experience in the IT operation and support of complex IT infrastructure like Cloud Solutions, Datacentre, LAN/WAN, Backup, Email solutions.
  • Extensive experience in M365 Cloud Platforms including Exchange, SharePoint, Microsoft Teams, Intune & OneDrive
  • Excellent communication skills, with the ability to effectively communicate complex technical concepts to both technical and non-technical stakeholders and inspire and motivate teams to achieve ambitious goals.
  • Experience with the daily management of endpoint protection, patching and security controls.

What you can expect:


Accolade Wines will provide the ideal climate and a hand-picked rewards package for you to make a difference in our successful and growing business.
You will also have access to:


  • Wine allowance and access to unique wine specials
  • Flexible working (Up to 2-3 days working from home)
  • Loyalty Leave
  • Accolade Wines Anniversary day off
  • Go Beyond Day - making a difference in your local community
  • Access to an extensive online learning library
  • Private Health Insurance Discounts
  • Annual Flu Vaccination Program
  • Employee Assistance Program
  • Various exclusive employee discounts 


Want to find out more? Watch us in action here:  


Sound like your kind of drop? Apply now. 
With respect, no recruitment agencies please.