Logistics Specialist

Date: 03-May-2022

Location: Adelaide, Australia

Company: Accolade Wines

About us

At Accolade Wines, our purpose is to enrich everyday moments. As one of the world’s leading wine companies, our award-winning portfolio includes beloved brands such as Hardys, Grant Burge, St Hallett, House of Arras, Mud House, Jam Shed and many more. We are one of the largest wine producers in the world – we’ve been around since 1836, and our portfolio has won nearly 9,000 international wine show awards in the last decade.

About the role

The driving force behind our business is our people – we have over 1,500 staff across Australia, the UK, Europe, Asia, South Africa, New Zealand and the Americas, and every one of us is passionate about making the ordinary extraordinary through our amazing wines.


We are now recruiting for a Logistics Specialist to join our Customer Service and Logistics team.  In this role, you will manage network service issues (3PLs and transport), service agreements and supplier contract KPIs / DIFOT metrics.  You will be responsible for monthly reporting, reconciliation and stakeholder management with a focus on defining and improving process and optimising bulk wine movements.     


You will be based in our Adelaide office, with flexibility to work from home.


This role is full-time and permanent.

Key responsibilities include:

•    Liaise with internal and external stakeholders in a timely manner to ensure DIFOT.
•    Closing out known risks to service levels and working with stakeholders to implement effective strategies to avoid exposure. 
•    Procurement of ad hoc / additional storage and transport capacity.
•    Create and maintain contingency plans for network issues and address capacity shortfalls.
•    Maintenance of rate schedules and timely communication across the business of material changes to service costs.
•    Forward visibility of budget gaps and identification of negative trends against existing assumptions. 
•    Coordinate bulk wine movements and explore opportunities for cost savings and network optimisation. 
•    Major supply chain partner(s) reporting and performance monitoring against key metrics and Service Level Agreements (SLAs).
•    Bi-annual audits of supply chain partners against legislative requirements and COR obligations.
•    Non-conformance reports (NCRs) and follow ups with 3PLs and transport providers and resolution/action plans to avoid future incidents and adverse impacts on service levels.
•    Process mapping and process improvement with emphasis on lean principles and identifying roles and responsibilities with supporting SOPs.

What you’ll bring:

•    High level of attention to detail and data entry accuracy.
•    Demonstrated Excel skills (Intermediate to Advanced) and reporting capabilities.
•    Experience with WMS systems and multi-system integrations.
•    High level of commercial acumen and well-developed analytical skills.
•    Exceptional relationship building abilities.
•    Demonstrated proficiency in contract management and reporting.

What you can expect:

An annual wine allowance, on top of your salary!
You heard right – you’ll get money to spend on our amazing wines, as well as a fantastic range of benefits including a gym subsidy and employee assistance program. Plus, a whole host of career opportunities across the world. 


Want to see our fabulous bottling site in the UK, and find out more about our products? Watch us in action here: https://player.vimeo.com/video/296545118