Credit Controller

Date: 16-Oct-2021

Location: Adelaide CBD, Australia

Company: Accolade Wines

Credit Officer

Are you a proactive Credit Controller who thrives working with a customer service-based approach? Apply today!

Enrich Your Everyday

At Accolade Wines, our purpose is to enrich everyday moments through our amazing wine brands. It goes without saying that everything we do as an organisation and as individuals is in service of fulfilling this purpose.
As one of the world’s leading wine companies, our award-winning portfolio includes loved brands such as Hardys, Grant Burge, St Hallett, House of Arras, Petaluma, Banrock Station, Mud House, Jam Shed, Tatachilla, Brookland Valley and many more.
The driving force behind our business is our people, their expertise, their passion and their professionalism. With over 1,400 dedicated employees in Australia, the UK, Europe, Asia, South Africa, New Zealand and North and South America, it is our teamwork that sets us apart.

About the role

With employment opportunities that range from the vine to the glass, we currently have an opportunity for a Credit Controller to join our Finance team in our Adelaide CBD Office on a full-time basis. 

Reporting to our Accounts Receivable Specialist, you will be working as part of a newly formed team to leverage off your customer service skills to engage with our customers. You will be focused on providing a service-based approach with both internal and external stakeholders, whilst partnering with our external teams where the traditional transactional part of accounts receivable is alleviated.

 

Your Key Accountabilities

  • Contribute to the development of Credit Control operations within Accolade Wines, driving down aged debt and improving overall DSO figures
  • To ensure that all accounts are reconciled and all queries are dealt with promptly and efficiently, including facilitating payment of overdue invoices
  • To manage and ensure all customers outstanding debts are monitored and collected in accordance with authorised payment terms and targets
  • To ensure that credit limits are adhered to and credit limit reviews are conducted 
  • To monitor orders, ensuring credit status is strictly adhered to
  • Support and contribute to the process of continuous improvement.
  • Ensure that processes comply with Approved Business Processes, Credit Policy and Corporate Governance requirements.
  • Produce reports and present results as scheduled.
  • Review and release orders on credit hold in a timely manner and within cut-off times
  • Obtaining invoice copies and locating proof of delivery
  • Support other team members to cover absences as required
  • Participate in ad-hoc projects as required
     

Other Accountabilities Include

•    Liaise with sales leads to review monthly payment performance report and implement identified improvements
•    Manage Export and Domestic collection activities and customer statement reconciliations  
•    Prepare supporting material for approval of write-offs and bad debts 
•    Provide remittances to offshore team for cash allocation
•    Manage customer profile reviews and credit limits
•    Review and provide commentary on month end reports
•    Oversee collections and customer statement reconciliations
•    Assist Accounts Receivable Specialist and Global Process Lead on implementing the strategic direction for the credit-function
•    Manage key internal and external stakeholders
•    Reporting for credit control

About you

•    Minimum 1-year experience working with business customers
•    Experience in a KPI and high-pressure target-driven environment
•    Very good organisational skills and the ability to meet deadlines
•    Strong communication skills (both written and verbal), especially over the phone
•    Good stakeholder management skills, including interacting with different levels of seniority
•    Proactive mindset (engaging & impact-oriented) anticipating needs and issues
•    High attention to detail with the ability to think end-to-end on behalf of the customer and work with a sense of purpose
•    Business acumen and very good numerical and analytical skills
•    Strong MS-Office skills (Word, Excel, PowerPoint), proficient in MS Office
•    Fluent English (verbal and written)
•    Foreign language and previous call centre experience advantageous

About the offer

Accolade Wines will provide the ideal climate and a hand-picked rewards package for you to make a difference in our successful and growing business.
Sound like your kind of drop? Apply now.
With respect, no recruitment agencies please.